Shipping & Returns

Transparency in service

Worldwide Delivery

We are pleased to offer complimentary express shipping on all orders within the United Arab Emirates exceeding AED 1,000.

UAE Delivery 3 - 5 Business Days
International 7 - 10 Business Days

Please note that as each abaya is hand-crafted to order in our atelier, there is an additional 2-3 day production lead time.

Custom Duties

For international deliveries, any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

Returns Policy

Given the bespoke and made-to-order nature of our garments, we do not accept returns or exchanges for "Atelier Custom" orders unless the item is faulty.

Standard sized abayas (S, M, L, XL) may be returned within 7 days of receipt, provided they are in original condition with all tags intact.

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